Privacy Notice

ACC Liverpool Privacy Notice

The ACC Liverpool Group may require certain details and personal information from you to provide services you have requested from us. This will usually include your name and email address. This notice sets out a brief summary of how The ACC Liverpool Group collect and use your personal information.  If you would like to know more, please follow the link below for the full Privacy and Cookie Policy.

 A PDF of our Privacy Policy and Cookie Policy can be downloaded here. 

Who We Are

The ACC Liverpool Group Limited (ACC Liverpool Group, we , our , us )

Use of Personal Information

We may use your personal information to assist and enable us to provide our services to you. We may also collect information about your visits to our website(s) in order to help to personalise your experience and for us to improve our services. Other information is voluntary such as whether you want to hear from us about new events or services. We will make it clear which personal information you have to give at the point of collection. We are committed to safeguarding your personal data and take our legal and ethical obligations in the regard very seriously.

Your Rights

You have the following rights under the data protection laws:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling
  • The right to complain to the ICO (the Information Commissioner's Office). The ICO is an independent body responsible for making sure that organisations comply with data protection laws.

Contact us and questions

If you wish to make a request of your rights, or if you have any questions or concerns about how we handle your personal information, please write to us by email to or by post to Data Protection Officer, The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, Liverpool L3 4FP.

You have a right to object to direct marketing from us, if you would like for us to stop marketing to you, please email or click on the ‘unsubscribe’ link that appears in all emails we send. 

About us

We are what is known as the “data controller” of the personal information you provide to us. This term means we control the way your personal information is used and processed. We are registered with the UK Information Commissioner’s Office (ICO) Our registration number is Z2822606.

 ACC Liverpool, Ticket Quarter, Exhibition Centre Liverpool and M&S Bank Arena are trading names of The ACC Liverpool Group Limited.  The ACC Liverpool Group Limited, a company incorporated in England with registered number 5204033 (VAT number 902 5534 7) and having its registered office at Kings Dock, Liverpool L3 4FP (“The ACC Liverpool Group”). The ACC Liverpool Group Ltd is a company controlled by a local authority within the meaning of Part V Local Government and Housing Act 1989. The controlling authority is Liverpool City Council.